Unable to install/update December 25, 2020 08:27 Please refer to the troubleshooting steps in the Google Play Store or App Store if you are unable to install/update our app on your device. Related articles Why am I unable to use the HD Retouch function? Why is there no sound in the video? How can I remove ads? Why am I unable to save photos or videos? How do I cancel my subscription or free trial?