Skip to main content
BeautyPlus Help Center Help Center home page
Submit a request
日本語 한국어(대한민국) ไทย
  1. BeautyPlus Help Center
  2. Troubleshooting

Troubleshooting

Photo

  • Why am I unable to save photos or videos?
  • How can I save photos automatically after capturing?
  • My photo looks reversed after capturing
  • How can I save the original photos?
  • Why am I unable to use the HD Retouch function?
  • How do I turn off the shutter sound?
See all 7 articles

Video

  • What is the maximum length of video I can record?
  • Why am I unable to save photos or videos?
  • Why is there no sound in the video?

Editor

  • Why can't I see my iPhone photos on the BeautyPlus Photo Editor?
  • Why am I unable to use the HD Retouch function?
  • Why is my photo blurred?

Others

  • How do I change the default language?
  • How can I get back my lost photos?
  • Can I use BeautyPlus in communication apps like WhatsApp?
  • Unable to install/update
  • How can I remove ads?
  • How can I turn on notifications?
See all 8 articles
BeautyPlus Help Center