Troubleshooting

Photo

• Why am I unable to save photos or videos?
• How can I save photos automatically after capturing?
• My photo looks reversed after capturing
• How can I save the original photos?
• Why am I unable to use the HD Retouch function?
• How do I turn off the shutter sound?

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Video

• What is the maximum length of video I can record?
• Why am I unable to save photos or videos?
• Why is there no sound in the video?

Editor

• Why can't I see my iPhone photos on the BeautyPlus Photo Editor?
• Why am I unable to use the HD Retouch function?
• Why is my photo blurred?

Others

• How do I change the default language?
• How can I get back my lost photos?
• Can I use BeautyPlus in communication apps like WhatsApp?
• Unable to install/update
• How can I remove ads?
• How can I turn on notifications?

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