What Should I Do If My Premium Isn't Working?

If your BeautyPlus Premium is not showing as active after subscribing, it may be due to one of the following reasons:

1. You were logged out of the Apple or Google account that you made the purchase on.
2. The country/region setting for your Apple or Google account was changed.
3. An unexpected connection error occurred between the App Store/Google Play and the BeautyPlus app.

Steps to Restore Your Premium

• Step 1: Check Your Subscription Status

  iOS Users Android Users

  1. Open the Settings app on your iPhone or iPad.
  2. Tap Account at the top.
  3. Tap Subscriptions.
  4. Check if there is a BeautyPlus subscription. If so, make sure the subscription has not expired.

  

  1. Open the Google Play Store app.
  2. Tap the Menu icon (three horizontal lines) and select Subscriptions.
  3. Find and select your BeautyPlus subscription to check its status.

  

• Step 2: Reinstall the App

  Uninstall the BeautyPlus app and then install it again.

  Download here

• Step 3: Restore Purchases

  Open the BeautyPlus app and tap Restore Purchases under Settings.